Ensuring your pet's care and happiness while you're away is a top priority for many pet owners. Paws on Patrol provides an exceptional at-home pet-sitting service that stands out in the Stratford area for several reasons:
1. Customized care plans
Whether you need short hourly check-ins or more extensive overnight care, they offer a range of options to suit different pet needs and owner schedules. This approach ensures that every pet feels at home, even in the owner's absence.
"Our services are designed to adapt to the unique needs of each family, ensuring flexibility and complete satisfaction," explains Tyler Jouwsma, the owner of Paws on Patrol. “Whether it's one to five hourly check-ins per day, pay-per-hour arrangements for any duration, or full-day and overnight stays for any number of days.”
2. Qualified and compassionate sitters
At Paws on Patrol, every sitter boasts a minimum of two years of experience in animal care along with relevant certifications, preparing them for various situations. Introduction meetings set before assignments commence are essential for establishing a foundation for a secure and pleasant experience for the pets.
"These sessions are critical as they allow our caregivers to become acquainted with the pet's routines and preferences, understand the pet's environment, and go over any specific care instructions provided by the owners," explains Jouwsma.
3. Safety and security
Paws on Patrol prioritizes the safety and comfort of each pet by meticulously acquainting sitters with each pet's home environment and daily routines. This thorough preparation helps minimize risks, creating a secure and relaxed atmosphere for the pets.
"Our pet sitters are subject to a stringent vetting process that includes detailed background checks and verification of their animal care experience," explains Jouwsma.
During pet-sitting sessions, sitters strictly adhere to the owner's guidelines for feeding, exercise, and medication schedules.
"We ensure the home is secure by following the owner’s specific entry and exit protocols. We update pet owners regularly on their pet’s well-being and activities, which helps maintain transparency and peace of mind," Jouwsma adds.
4. Engaging activities
From interactive games and daily walks to adventures in local pet-friendly spots like Bru Garden, Paws on Patrol ensures that pets are not just being watched over but are also enjoying their time. These activities are essential for maintaining a pet’s physical health and emotional well-being.
"We keep pets engaged and active through tailored activities that cater to their interests and energy levels," says Jouwsma.
5. Regular updates
"We understand that leaving your pet can be anxious, which is why we ensure constant communication," Jouwsma explains.
The team uses modern technology like WhatsApp, SMS, or email to send regular updates to pet owners, which include photos and descriptions of how the pet is doing, providing peace of mind and keeping the owner connected to their pet.
6. Handling emergencies with expertise
Immediate notification of the owner and swift consultation with the designated veterinarian ensure that any situation is handled with utmost professionalism and care. Their readiness and trained response can be the difference in ensuring the pet’s safety during unexpected situations.
"Our team is trained to handle emergencies efficiently and with compassion.”
He also notes that the sitters are trained in pet first aid and emergency response protocols, allowing them to act quickly and effectively in emergencies. Up-to-date emergency and veterinary contact information is always at hand.
"Committed to continuous improvement, our team is preparing to start a KP First Aid course to further enhance our preparedness for any unexpected situations, ensuring we deliver the highest quality of service.”
7. Transparent and flexible pricing
"We strive to keep our prices competitive while providing top-tier service," Jouwsma states.
The pricing structure is straightforward and per household, not per pet, simplifying the process for families with multiple pets and ensuring that professional pet care is affordable. This approach allows more pet owners to access high-quality care for their beloved animals.
Customer testimonials reflect the high standards of Paws on Patrol. "If you're looking for an amazing in-home dog sitter, reach out to Tyler at Paws on Patrol Stratford," shares Steve Abram.
"He introduced us to Paige, who stayed with two of our dogs over the Canada Day weekend. My wife left a short novel of instructions, and Paige followed them to the letter. Paige kept the dogs busy with all the activities my wife normally does with them and stuck to their routine, so they hardly noticed we weren't there! Paige did a fabulous job, and both she and Tyler were professional, conscientious and excellent communicators. Highly recommend this wonderful service.”
Jouwsma and the Paws on Patrol team are deeply committed to providing top-tier pet care that goes beyond mere supervision.
Their comprehensive services ensure that pets are not only safe and cared for but also happy and thriving in their familiar home environment while their owners are away.